Support Policy Page

At Mazaf, we’re committed to providing timely and effective customer support.

1. Contact Methods

You can reach our support team via:

  • Email: mazafminidepot@gmail.com

  • Phone: +2348036930677, +2348036796745

  • Live Chat: Available on our website during business hours

2. Support Hours

  • Monday to Friday: 9:00 AM – 6:00 PM

  • Support requests outside these hours will be addressed the next business day.

3. Response Time

  • We aim to respond to all queries within 2 hours.

4. Scope of Support

Our support team can assist with:

  • Order status and shipping updates

  • Product inquiries

  • Returns and exchanges

  • Technical issues with our website